Cross Border Shipping: Duties, Timelines and How We Handle Customs
2026-09-19 · Shipping · 5 views
Realistic delivery windows
- Express courier: 2 to 5 working days to most major cities.
- Standard air: 5 to 10 working days.
- Economy consolidated: 7 to 15 working days, cheapest for bulky items.
Who pays the duty
Prices in your local currency already include all duties and taxes for the delivery address you enter at checkout, so the carrier will never hand you an unexpected invoice at the door. We file the customs entry as the importer of record for every order.
Tracking
You get a tracking number by e-mail the moment the parcel leaves the warehouse, and every scan is mirrored inside your account order page. If a parcel has no movement for more than five days, open a ticket and we will ship a replacement immediately while we chase the carrier.
No surprise invoices, no customs paperwork - that promise is part of the shipping price.